Shared Infrastructure Services Specialist
Job No:
GC201808
Location:
Darlinghurst
At Garvan our research is focused upon understanding the role of genes and molecular and cellular processes in health and disease as the basis for developing future preventions, treatments and cures. Our scientists are researchers who work towards making significant breakthroughs in scientific discovery to positively impact human health.
Our people are no different. Like our Scientists, we only recruit the best talent in areas of Information Technology, Legal and Commercial Partnerships, Finance and Human Resources. Our support teams are experts in their fields and are driven by the dynamic culture, Innovation and cutting edge research that the Garvan offers. At Garvan no two days are the same.
The Opportunity
We are currently seeking to appoint a Shared Infrastructure Services Specialist to join our team on a six month basis although this has the potential to become permanent. This position will report to the Shared Infrastructure Services Manager and will be responsible for administration, technical delivery and day to day management of Garvan’s Shared Infrastructure Services. Working with a team of technical specialists to deliver Shared Infrastructure services including but not limited to, Email, Active Directory, Exchange, File Server, private and public cloud services, storage, servers, LAN, WAN, security, wireless and remote access. You will have the opportunity to work on several initiatives, including but not limited to:
- Data Co-Location
- Disaster Recovery / Business Continuity
- Technology Infrastructure Improvements
- Security Mitigation
- MS Office migrations
- Implementation of AD and Exchange in the cloud
Key responsibilities include:
- Ensuring our IT infrastructure is supported and available at all times of the business day as per design. Maintenance of the system, network, and security disaster recovery plans, scripts, and coordinate testing.
- Performing the appropriate tasks to successfully plan and control Technology Infrastructure project activities. These include timely accurate status reporting, budgeting, estimating and scheduling tasks of medium to high complexity, and coordinating efforts of system professionals.
- Manage and monitor all installed systems and infrastructure
- Installing, configuring, testing and maintaining operating systems, application software and system management tools
- Proactively ensuring the highest levels of systems and infrastructure availability
- Maintaining security, backup, and redundancy strategies
- Writing and maintaining custom scripts to increase system efficiency and lower the human intervention time on any tasks
- Managing Microsoft SCCM and Jamf to control and maintain the desktop environment
- Participation in the deployment of Office 365 and manage Azure AD, Exchange and email backup
- Managing VMware and VM backup and recovery
- Management of patching of active systems (Windows and Linux)
- Management of vendor/partner relationships
- Leading the requirements gathering workshops with customers on behalf of Technology Services
The successful candidate will possess the following key skills and attributes:
- Tertiary level education or equivalent
- Experience working with Local Area Networks (LANs) and Storage Area Networks (SANs)
- Excellent knowledge of all aspects of IT, and an in-depth understanding of Microsoft Exchange, Active Directory, Windows and Mac operating systems and Office applications, Linux, networking, and VMware
- Understanding of any relevant government regulations and take responsibility for ensuring the Garvan’s IT infrastructure and networks comply with all relevant requirements
- Strong written and verbal communication skills, critical thinking skills, and leadership skills
- Certification in ITIL with focus on Service Transition and Service Operation highly desirable
- Experience with planning disaster recovery and integrating into business continuity process
How to apply
To apply, please submit your application via the Garvan careers site: https://www.garvan.org.au/careers
Please prepare and submit your application as per the directions below:
- A Cover Letter
- CV including 3 Referees
Closing date
We are reviewing applications as they are received. This position will remain open until filled.