Client Coordinator - Australian BioResources Facility, MossVale

Job No: GC294
Location: Moss Vale, Southern Highlands

At Garvan our research is focused upon understanding the role of genes, molecular and cellular processes in health and disease as the basis for developing future preventions, treatments and cures. Our scientists are researchers who work towards making significant breakthroughs in scientific discovery to positively impact human health.

 

Like Garvan, The Australian BioResources (ABR) facility based in Moss Vale NSW, is a state of the art centralised facility specialising in the breeding of congenic, mutant and genetically modified mouse lines for Garvan and partner institutes. Our people are talented technicians who focus on providing exceptional services to our Scientists and clients alike.

 

The Opportunity

We currently have an opportunity for an experienced Client Co-ordinator to join our team based in our Australian BioResources Facility. The focus of this position is to communicate with existing ABR clients and potential clients advising on services offered by the facility. The communication will be multi-faceted, using a variety of communication tools. Key responsibilities of this position include:

 

  • Delivery of high level support to clients and stakeholders by providing prompt technical and logistical advice on all ABR services
  • Promoting ABR through marketing materials, trade booths and workshops/ seminars
  • Maintaining and updating the ABR website as an attractive client and information portal that promotes ABR; and services the needs of clients
  • Managing customer service agreements and promoting the development of new ABR partnerships

To be considered for this position, you will possess the following key skills and attributes:

 

  • BSc or equivalent degree in a relevant area of science and experience in animal based research
  • Strong knowledge and experience in the use of rodents in research
  • Strong project management skills
  • Ability to develop, manage and maintain internal and external relationships
  • Highly developed written and verbal communication skills
  • Proficient in use of the Microsoft Word, Excel and Powerpoint
  • Strong problem solving, analytical skills, and strategic thinking
  • Excellent interpersonal skills and the ability to work well and flexibly in small teams and with a wide range of varying stakeholders
  • A current driver’s license and the ability to travel as needed is essential

 

Eligibility

Only applicants with full working rights in Australia are eligible to apply for this role.

 

How to Apply

Please prepare and submit your application as per the directions below: 

 

  • A Cover Letter addressing the Selection Criteria above
  • Your Resume including 3 Referees
  • Copies of relevant qualifications / Academic transcripts

 

Closing Date:  30 June 2016

Apply Now

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